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HARDI Introduces Weekly Survey to Gauge Impact of COVID-19 on Members

Heating, Air-conditioning & Refrigeration Distributors International has begun a Weekly Pulse Survey to gauge the impact of COVID-19 and how members’ businesses change week by week.

The first Weekly Pulse Survey was sent to distributor and manufacturer members in HARDI’s Weekly COVID-19 Resources email on Friday, April 10. The Pulse results were instantly available to members as they completed the survey, giving them a quick view of how their peers are faring during this pandemic.Over 90 distributor companies and 25 manufacturer companies completed the inaugural Weekly Pulse Survey.

The Pulse is not intended to be scientific but rather provide a general “pulse” of where the industry sits. The Weekly Pulse Survey is a complement to HARDI’s statistically sound Monthly Sales TRENDS Reports.

The survey captures sales impacts, employment changes, customer sentiments, product availability and more.

One noteworthy result of last week’s Pulse is that more than half of distributors indicated sales were down more than 5% than the previous week, leading HARDI to adjust the interval levels captured for this week’s survey. Positively, the majority of distributor respondents indicated they have not seen any supply chain disruptions from their suppliers.

To see the full results, visit

The next survey will be sent Friday, April 17. HARDI will continue The Weekly Pulse until the end of April, and then will reevaluate based on the situation at that time.

For questions about Pulse, or to join HARDI to participate in Pulse or the Monthly Sales TRENDS Reports, contact: Wholesaler Account Manager Sarah Jilbert at or Supplier Account Manager Brandin Bursa at

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