Bluon, WEX Announce Strategic Agreement to Empower HVAC, Plumbing Contractors Nationwide

Bluon announced a strategic agreement with WEX, a global leader in intelligent payment solutions. This new collaboration embeds Bluon’s HVAC offerings within the WEX Field Service Management ecosystem, paving the way for impactful collaboration and streamlined workflows between the two platforms.

Bluon has created a platform to provide HVAC technicians and related contractor staff the technical information and support they need. Its database and proprietary A.I. support platform together provide model number specific guided tech support for virtually any challenge a technician may face. Bluon’s brand-agnostic database covers over 260 OEMs and nearly 5,000,000 unique model number families, providing manuals, schematics, original parts, part specs and compatible replacement part options for over 30 million specific model numbers found in the field.

WEX FSM, which serves more than 35,000 contractors, provides access to critical tools for businesses. The solution streamlines essential back-office workflows, including scheduling, dispatching and billing, while equipping field technicians with the tools necessary to enhance on-site productivity. Through the WEX FSM mobile app, technicians can access digital pricebooks and offer flexible customer financing options through leading providers, including GoodLeap, Synchrony, Wells Fargo and Service Finance. By combining intuitive workflows with integrated payment processing, WEX FSM minimizes administrative overhead, allowing trade businesses to increase efficiency and focus on delivering exceptional customer service.