Successware Platform Update Enhances Dispatching Tools

Successware, a field service management software company for the home service industry, has released its newest quarterly update to the platform aimed at helping HVAC, plumbing and electrical businesses enhance overall workflow. By streamlining processes and reducing manual effort, the newest features make peak performance possible.

Updates in the new release include key improvements in dispatching, such as:

• Advanced usability – Relevant job and technician information is available in a single location
• Power sorting – Quickly sort through unscheduled or unassigned jobs to get them on the board immediately
• Technician availability – Filter jobs by more than one technician to see who is available, making rescheduling a breeze
• Tailor dispatch notices – Send each technician a list of their jobs for the day, or send a communication by job to the assigned technician, all directly from the dispatch board
• Quick dial out – With Successware Connection, call the homeowner from dispatch without navigating to their customer record

The newest release also makes it easier to bulk renew customer agreements, helping businesses maintain consistent revenue by ensuring no agreement gets left behind.